How do I book onto one of the 90 classes you have available?

Classes can be booked through the members area of the website, using your e-mail address and password to login. You can book a class 7 days prior. This is beneficial to save your place but not essential.

What are your opening hours?

Rotherham: Monday-Friday 5.30am – 10pm Saturday 8am – 8pm and Sunday 8am – 4pm

Stafford: Monday – Thursday 6am – 10pm Friday 6am – 9pm Saturday 8am – 6pm Sunday 8am – 4pm

Do you have changing and shower facilities?

Absolutely. We have some very swanky showers, toilets and lockers to make your visit to the gym as easy as possible.

How do I cancel my membership?

If members cancel within their 7 day cooling off period then there is no charge to the member and their money is refunded (please note for members who join online or via the telephone, the cooling off period is extended to 14 days). Anyone wishing to cancel their membership after the cooling off period will be required to ring up and book an appointment with one of the sales team. Please note – this is the correct way to cancel your membership, if you fail to complete this process and this is followed by any form of payment not being honoured, you shall pay us on demand an administration fee of £25. A full calendar months’ notice is required on cancelling memberships after their cooling off period.

How old do I have to be to use i-motion’s facilities?

To join i-motion gym, you must be at least 16 years old.

Do I get an induction on all the equipment?

Inductions are available to all members when you sign up, all you need to do is speak to a member of staff who will help you find an appropriate time slot.

Is i-motion gym website secure?

Yes, the membership application form on the website is secure. Any details will be fully encrypted and your Personal and Banking details will be kept private. Please refer to our privacy statement on the website for further details.

Will I be safe at i-motion gym?

Each i-motion gym will be monitored via extensive CCTV coverage 24/7 with direct links to Emergency Services. Assistance call buttons will be located throughout the gym.

Can I share my PIN with somebody else?

Under no circumstances can you give or share your PIN number with anybody else as it is unique to you. To protect the interests and ensure the safety of our valued, paying members, offenders will have their membership cancelled immediately. All members entering and exiting a i-motion gym are monitored by CCTV 24/7 to further enhance member safety and prevent PIN number abuse.

Do you take cash payments?

We don’t offer a cash payment option, as the PIN number is linked to your direct debit.

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